My Account
My Account
Starting Wednesday, February 19th, all membership, donation, and event registration transactions will be processed through CharityEngine. Neon will no longer be the Association’s CRM of record.
- If you have the Neon User Center bookmarked, please update it to: https://membership.railpassengers.org/usercenter.
- Your Neon username and Account ID have already been transferred to CharityEngine. However, because your password was unique to Neon, you will need to reset it when logging in for the first time.
Below is a screenshot of the CharityEngine Constituent Portal for reference.
Over the coming weeks and months, we will continue to enhance the system. If you have any questions or need assistance, please please email Kimberly A. Notarianni
As with any upgrade, there may be minor hiccups. Your Association staff is here to help and if necessary, work with CharityEngine to gain the answers. We are excited by the full complement of options and benefits that will be available to our supporters through one system.
Thank you for your patience and cooperation.
"The support from the Rail Passengers Association, and from all of you individually, has been incredibly important to Amtrak throughout our history and especially so during the last trying year."
Bill Flynn, Amtrak CEO
April 19, 2021, speaking to attendees at the Rail Passengers Virtual Spring Advocacy Conference